I thought it would be so easy just fit the tap as per the guidelines and it's done. Nope. Absolutely not. I'm so very disappointed I've received the product 3days ago yet I'm not able to fix it tried my self, also tried to fix it by professionals but nothing really worked. The problem still stands the same water is constantly leaking and I tried to contact P-tal to get some help, however, none of them are bothered to answer me. Anyway, I'm not buying anymore product from them at all. Very poor customer service. You just can't sell products and it's over, non of your business and all you have to also take care of customers if they need your urgent help. I'm just not able to fix the leakage and can't use it. You'll can take the product back. I don't need your product I don't need the money I don't need no nothing. Thank you very much I had great experience.
I really like the water dispenser which is of antique style in my kitchen. It also got many compliments in short time. However I just have one small complaint- the washer they gave for the tap is of rubber plastic but in pics they have shown the washer as steel. The plastic washer unlike steel is not long lasting and tends to attract first sediments when we wash the dispenser. Otherwise I am satisfied with overall product though the price is high comparatively.
What is the purity of the copper?
Does it have a warranty ?